1. Introduction
At Shoplift Studio, we respect your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy outlines how we handle your information when you visit our site or engage our team for Shopify and WordPress development services.
2. Information We Collect
To engineer your high-velocity profit engine, we may collect:
- Identity & Contact Data: Name, email address, and WhatsApp/Phone number for project communication.
- Project Credentials: Temporary login access to your Shopify, WordPress, or hosting accounts (strictly for development purposes).
- Technical Data: IP address, browser type, and usage patterns to optimize our own website performance.
- Marketing Data: Your preferences for receiving updates about our new service offerings or case studies.
3. How We Collect Your Data
We collect data through:
- Direct Interactions: Forms on our site, email correspondence, or direct WhatsApp consultations.
- Client Onboarding: Securely sharing passwords and store access via official partner invites or password managers.
- Automated Tools: Standard cookies and analytics to understand how you interact with Shoplift Studio.
4. How We Use Your Information
We use your data solely to:
- Execute design and development tasks as per our agreement.
- Communicate project updates and provide technical support.
- Set up third-party integrations (Pixels, GA4, Payment Gateways) on your behalf.
- Improve our internal workflows and service quality.
5. Data Security & Credential Handling
We prioritize the security of your store access. We implement strict internal protocols to ensure your login credentials are deleted or revoked once a project is handed over. While we use industry-standard security measures, no transmission over the internet is 100% secure, and we encourage the use of temporary "Staff Accounts" rather than sharing master passwords.
6. Third-Party Services
During a build, we may interact with third-party providers (e.g., Shopify, WordPress, various App developers). We are not responsible for the privacy practices of these third parties, and we recommend reviewing their individual policies when we integrate their tools into your store.
7. Data Retention
We retain your contact and project information only for as long as necessary to fulfill the purposes of our partnership, including legal, accounting, or follow-up support requirements.
8. Your Legal Rights
Depending on your location, you have the right to request access to, correction of, or erasure of your personal data held by our team. To exercise these rights, please contact us via the details below.
9. Contact Us
For any privacy-related questions or to request data removal, please reach out:
Email: studioshoplift@gmail.com
WhatsApp: +880 1845 310142